You’ve applied for your phone, and it’s on the way. Great, you taken the first step. Now, how will you get the most out of your service with Reachout Wireless? We’ll cover the benefits of having a phone with Reachout and what must be done to keep your service.

Checking the Status of your Application

If you have applied for a free Reachout phone, give it about 2 weeks to arrive. If you haven’t gotten your phone by that time, you may check on the status of your application by calling 877-870-9444.

How to Add Minutes to your Reachout Wireless Phone

The company has 3 basic plans (covered on our Reachout Wireless page) that offer a maximum of  250 minutes per month.  If you even need more, you can go to to add minutes to your phone. It is easy. Once on the website, click the Add Minutes tab and you’re on the way. There are several packages listed on our Reachout Mobile pages . In addition to those listed packages, for an additional $2.95 customers get bonus minutes. Look carefully when you are purchasing the cards, as the higher denominated cards offer much more value than some of the lower ones.

If you cannot get to their website, you can purchase airtime cards at a Western Union or MoneyGram location near you.

Issues with Your Phone

If you lose your phone, call the Reachout Wireless customer service number at 877-870-9222. If you have a technical matter, or your phone/ service is not working properly, you may call 888-820-6587 for assistance.

Online Help

One of the more useful features of Reachout Wireless’ website is their live chat support. If you have access to the internet and have an issue with your account, you may chat with a live agent anytime between 9am and 6pm EST, 7 days a week at

For many, calling an agent on some Lifeline phone providers have meant long wait times, however this feature means you are just a touch away from chatting with a customer service representative.


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Reachout Wireless Customer Service Contact Information

The company can be reached via the following information

Nexus Communications

d/b/a Reachout Wireless

P.O. Box 247168

Columbus OH 43224

Phone: 1-877-870-9444

Fax:   1-877-870-9333

Website: www.Reachout

Did you know?

Did you know that Reachout Wireless is also referred to as Reach out Mobile? Don’t be confused. They are all one company.