Safelink Wireless is the first and largest provider of free government cell phones in America. They operate in more states than any other Lifeline carrier, have some of the most flexible plans and are owned by TracFone Wireless, the largest prepaid carrier in the United States. However, every person who wishes to obtain a phone from the company must complete the Safelink Wireless Application. Safelink have made the application short and easy, so it only takes a few minutes to complete. Unfortunately, there have been some people who have filled out the application incorrectly or incompletely and have had their application rejected. We are going to review the form and all of the sections, so that you have the best chance of getting your free phone.

The Application

Safelink has different applications whether the applicant is applying under household income-based guidelines or participation in a government assistance program. The application form is divided into three sections.

Section 1 – Personal Information

In the first section, the applicant fills in all of his or her basic information, such as name, address, zip code, birthday and e-mail address. The applicant also chooses which Safelink Plan is best for them. The customer chooses either the 68, 125 or 250 minute plan (if you need a review of the details of the three Safelink Plans, please go to our Safelink Wireless page).

The address portion is important. No application will be approved if an applicant applies using a P.O. Box.  While we realize that there are some areas that receive no mail service and only use P.O. boxes for mail delivery, no Lifeline carrier allows delivery to a P.O. Box. There is a one-per-household rule for all Lifeline customers. If anyone in your household is already receiving benefits under the Lifeline Assistance plan, even with another provider, you may not apply for another Lifeline phone.

Section 2 – Eligibility

This section is different whether the applicant is applying under household income-based guidelines or participation in a government assistance program.

On the government assistance program, you must select the program that you currently participate in. As of this year, applicant must now show proof that they are receiving benefits under the plan. A copy of a card or any document that shows the applicant’s participation of the plan will be accepted. Please note that only the individual, who is receiving benefits under the assistance plan, may apply for a Safelink phone.

On the income guideline application, the applicant must certify that his or her household income is below the guidelines for their state. The guidelines are different for certain states and depend on the amount of people living in the household. The applicant must submit proof of income with the application. Any of the following would be sufficient proof:  last year’s income tax form, 3 months consecutive pay stubs, Social Security, retirement/pension, letter from employer Unemployment/Workmen’s Compensation statement of benefits, divorce decree, child support award, or other official document containing income information. If the application is being mailed in, copies should be sent at the information will not be returned.

Some states do not offer income-based eligibility.

Section 3 – Certification

At the end of section 3, the applicant is asked to sign the application. By signing, the applicant is affirming that:

  • They qualify for a free phones under the guidelines in section 2
  • If they no longer qualify for a Safelink phone that they will inform the company within 30 days.
  • Any changes of address will be reported to Safelink Wireless within 30 days
  • The household applying for the Lifeline phone does not already participate in the Lifeline Assistance Plan
  • All of the information provided is true
  • That the customer must re-certify their continued eligibility and participation every year, or their benefits will cease.

It is important that the application be filled out truthfully, as the Federal government is cracking down on fraud and abuse in the program. Completing an application falsely can lead to civil and even criminal penalties.

State Requirements

To see state specific qualifying information, click on your state here.Alabama, Arkansas, Arizona, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin and Washington DC